Frequently Asked Questions

 Product Questions

How long have you been making witch hats?

I started making witch hats in 2008 and I’ve made hundreds of hats in the years since. At first I was selling them on consignment at a local metaphysical shop. I then later started doing multi-day Pagan festivals and other events, selling my hats and bags in person. Then in 2017, I took a break from in person events and focused on my Etsy shop for online sales. I’ve made a recent return to a few in person events and a move off of Etsy and onto my own website.

What materials do you make your hats with?

The majority of my hats are made from a gorgeous, high quality upholstery suede. I do not use real leather. Sometimes I use other upholstery fabrics when looking for other colors and textures. I also may sometimes use an apparel fabric if I’ve found something special. I also use cotton prints, mostly in my crazy patchwork hats. I decorate my hats with goodies ranging from handmade pleather and cotton bands with buckles or oversize buttons to satin and chiffon sashes, twisted cording, flower sprigs and bouquets and so much more.

What fabrics do you use for your bags?

I make most of my tarot and dice bags from a durable, washable suede cloth for the exterior. Sometimes when I’m looking for a certain color or texture, I’ll use linen as well. For the inside, I use a cotton print that I feel compliments the embroidery, color and overall theme of the bag.

How long does it take to make a hat?

Most hats, once I start on it, only take a couple of days to make. But, some hats, like the crazy patchwork hats, can take up to a couple of weeks to produce.

?

All stoles and smaller witch hats are shipped Priority Mail with signature confirmation. All larger witch hats are shipped FedEx and require an address for delivery, NO P.O.BOXES sorry, as well as signature confirmation. This is to prevent your one of a kind item from being left on a porch or doorstep and possibly being stolen. I apologize for any inconvenience this may cause but, it is for both our protection. I can NOT be held responsible for stolen packages once USPS/FedEx marks it as "Delivered."

Do you replace stolen packages?

Unfortunately, no. I can not replace or refund your order once it has been marked delivered by the currier. If your package is missing, I will ask you to follow a few steps that may help it turn up, such as checking with other members of the household, your neighbors, front desk, etc. I will also do my best to assist you in this process and will contact your local post office to obtain the GPS coordinates of where your package was when it was scanned as “Delivered.” If these coordinates show the package as misdelivered, USPS will attempt to retrieve the package. If the GPS coordinates show your address, then I would highly recommend filing a report of mail theft with both USPS and your local police department. Mail theft is a federal crime and definitely should be reported to the authorities every time it happens. I offer no guarantee, but with a verifiable police report number, I may be able to replace your order or offer replacement purchase at a significant discount.